Privacy Information

Privacy Notice – Cherubums Cloth Nappy Help and Hire & The NEST family support.

How we use your personal information. 

We may ask you to sign up to to online lending software Lend Engine in order to be able to hire a kit. (Lend Engine is third party software)  We need this information so we can contact you if there is a problem with your kit, or we need to arrange it’s return. 

We will only ever contact you regarding your booked kit hire, or associated fees, or a request you have made to hire. 

We will also contact you if you have requested a booking at The NEST to keep you informed of the activities at that and other venues.

In June each year we will archive the accounts of those who have not hired/visited in the previous twelve months. This will erase your personal data, but will retain anonymised data regarding which kits were hired, dates of hire, and their duration. If you would like to archive your account sooner you can do so, after the return of any outstanding hire, and payment of late fees. 

Messages to our facebook page are accessed by admin, and we can delete them at your request. 

Email also can be deleted by your request to us. 

Your personal will never be passed on by us to a third party without your express consent.  

You have the right to know what information we hold about you and you can ask to see it, amend it or have it deleted by emailing us at grace@thenest.family